I have had an odd week. For the past few days I feel that I have been a complete arse hole and have repeated pointed out deficiencies in an attempt to get matters on to a sound footing. Let me explain.....
Dante's Nine Circles of Hell is a very sound analogy for my Employer. We have the normal stuff that we do day in, day out like having tortured souls push rocks to the tops of hills. The rocks then roll back down and are pushed back up ad infinitum. Occasionally one of these rocks rolls in to a pool of molten brimstone and we have to engage other Souls and possible Imps to sort this out but this is all pretty much Business as Usual.
But Lucifer has a plan for Universal Domination and that means tempting new Souls to come to Dante's Circles of Hell. We have a set of 7 Service Lines to do this. You must have heard of them; Gluttony, Greed. Envy, Pride, Lust etc. and we use these to bring in new souls to torture.
Now you must understand that there are other Forces out there that will try to protect these Souls and divert them from Lucifer's path or at least ensure that they give Lucifer a good talking to. These other Forces fall in to a number of categories including Competitors and Lawyers.
As a consequence of this we have a number of Business Processes that we need to follow to ensure that we are torturing souls in the right way and have all the necessary paperwork assigning their Souls over to Dante's - signed in blood, Obviously - before we get them up to necks in Brimstone or chained to rocks whilst a large Eagle pecks at their heart on a daily basis.
Yes - I'm getting to the point - These processes are there for a good reason and have been designed by people far more experienced than I am. they are bulky and they are arduous but they are there for a reason and ensure that once we have a Soul chained to a rock they better have a bloody good reason for asking for Sunday off to go and see their Mum.
I have had to be an arse hole because I have been repeatedly pointing out that these processes need to be engaged to absolutely no avail. I might as well have tried to fly by flapping my arms - and as you know I don't have the right Employer - you have to work for one of the other Guys if you want to have flying perks.
Yes - I was getting nowhere and then I started to point out what a lot of stupid questions they were asking and copied the Imp's Skidmarks manager in on a couple of mails and suddenly things start to happen.
This tells me three things;
- I was probably right to press for these things to be done
- The Skid Mark was probably not right to have ignored me
- Escalation can be an effective tool
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